Author Nick: Jim Sirbasku
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The state of the economy is unfortunate, but now more than ever you have the opportunity to optimize your organizational talent. The volume of available talent is large and offers a wide array of skill sets. Companies are at liberty to optimize those already employed, and those they hire. While you may not be able [...]
Imagine interviewing several potential hires for a position, and narrowing your search down to two. Both candidates have excellent resumes that include experience at reputable companies within your industry. Both applicants seem like they would be a great fit for the job. You make a selection based on your “gut-feeling” only to find that the [...]
According to Dr. Robert Jeffrey Sternberg, “Leadership is not something you are born with and is not an inherited trait. It’s something you decide to do. Good leadership is a decision that builds on a combination–a synthesis–of wisdom, intelligence and creativity.” If Dr. Sternberg’s theory is true, how can businesses ensure that they have the [...]
Customer service is one of the most crucial departments in any business. Customer-facing employees portray the image of the company in the eyes of the consumer, and one encounter with an employee can make or break a sale. Imagine this scenario: an excited customer signs up online for a service. Because of modern technology, the [...]
Effective frontline managers have the capability and interest to be effective managers, have clear goals and roles, understand the people they manage, understand themselves and how they impact their employees, have been trained how to effectively coach, and are able to remain focused on employee development. Organizations need to recognize the importance of each frontline [...]
The Department of Labor reported that there were nearly 6.4 available workers for each available job at the end of November 2009. These figures have grown from the 4.8 available in May 2009. That means each job opening could have a minimum of six applicants interested in the position. According to businesses nationwide, the number [...]
A rose by any other name does not smell as sweet, because a name like Rosewood Hotels and Resorts demands a flawless reputation. Rosewood Hotels and Resorts is a premier manager of ultra-luxury properties worldwide. Their reputation precedes them, and maintaining that stellar reputation is a priority for the company. When luxury comes with the [...]
Last year businesses experienced a tumultuous ride of ups and downs. Words like recession, restructuring and reorganizing were paired with anxiety and fear. Unemployment numbers rose as steadily as hope faded for those still employed. This year promises a refreshed outlook and the end of numerous hiring freezes. As companies prepare to reopen their doors [...]
The workplace is no stranger to stress. The combination of quickly approaching deadlines, broken fax machines and too much coffee may seem like day to day annoyances, but they may actually be significant details in a person’s stress levels. Some people work well under pressure, while others may fold like a cheap suit when the [...]
The New Year is here, and 2010 already feels like it is in full swing. January is the month of resolutions and commitments. Individual resolutions range from losing weight to quitting smoking, but what do businesses resolve? Businesses are not immune to the need to create resolutions that will improve their companies and employees. A [...]
The gold rush of 1849 brought an estimated 300,000 people to California in search of wealth and prosperity. Prospectors and their families spent hours sifting through soil in hopes of finding the precious metal. Sifting soil is a tedious process that begins with piles of dirt, and ends in piles of gold. Today’s talent search [...]
